More than half of the approximately 3,000 new employees will be reporting to work in the coming weeks. And there are so many, employees can say, ‘I can drive north, I can drive east, and I can drive south,’ and that’s the challenge for these casinos.” Otherwise, they’ll look closer to home or for something that pays more.
“If I were these HR people, I’d be trying to think way out of the box on trying to attract (job prospects) them.
Potential employees need to feel like they’re not just getting a job but starting on a career path. … They’re filling the pools with water as we speak.”īlair added that casinos are often located in fairly remote areas, making traveling to work potentially expensive and time-consuming. “You can’t teach customer service overnight, that takes time and these places need to hit the ground running. “You know the difference when you walk into a resort and the gardener says, ‘Hello, how’s your day going?’ versus looking straight ahead, people who shake you hand and say, “Welcome to Pechanga or welcome to Viejas,’” he said.
